Shipping policy
Thank you for choosing HEYLI! This Shipping Policy outlines the terms and conditions related to the shipping of products ordered from our website.
Processing Time
Orders are typically processed within 3 to 9 business days after the purchase is made. Please note that processing time may vary during peak seasons or promotional periods.
Shipping Rates
Shipping rates are calculated based on the weight of your order and the selected shipping method. The shipping cost will be displayed during the checkout process before you complete your purchase.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your shipment using the provided tracking number on our website or the courier's website.
Shipping Address Changes
If you need to change the shipping address for an order that has already been placed, please contact our customer support team at heylijewels.in@gmail.com as soon as possible. We will do our best to accommodate the change if the order has not yet been shipped.
Contact Information
If you have any questions or concerns about our Shipping Policy, please contact us at heylijewels.in@gmail.com .